Need to make a claim?
We’re here when you need us most
Please contact us in the first instance for comprehensive advice. Our team is available to answer your call Monday to Friday, 9am – 5:30pm on 01527 874092 excluding public holidays.
If you need to make a claim we know how stressful it can be. We have a dedicated claims team who will take care of you throughout the process so you have one less thing to worry about.
Out of hours claims
Please refer to your policy documents for the insurer’s emergency numbers.
Note: If you have purchased Home Emergency Cover please refer to the booklet provided. They can offer help if you suffer an emergency and send out a contractor who will take action to resolve the emergency. See your booklet for their helpline and cover details.